Annually, we provide handling 1200 to 1600 calls of ships on tramp trades. Over the years of activity, we have developed an extensive expertise in servicing ships of various displacements and purposes, which is represented in detailed instructions for ship owners, as well as in the applicable regulations of our work.
We carry out our activities in accordance with the norms of private international maritime law, Russian legislation, the terms of the agency agreement and we hold value our business reputation. By choosing Universal Forwarder as a shipping agent, You can be sure of the validity of all permits obtained from the regulatory authorities, as well as the legal and financial integrity of the shipping papers being processed.
During loading / unloading operation at the terminal, we strive to resolve all disputes and ensure a balance between the direct instructions of the shipowner and the interests of the shipper (consignee).
Agency Services for Grain Cargo Carriers
We put a priority on keeping track of time when loading grain since the cargo is weather-sensitive;
We carry out the settlement of issues in the long-term coordination of shipping documents between all interested parties: the shipper, the buyer, the shipowner;
We provide detailed instructions for preparing the vessel for loading, checking the readiness of the holds, taking into account the stowage factor;
We coordinate the interaction of ships and onshore agencies during loading grain into holds on issues of seaworthiness, stability and bulk load shifting.
Agent Service for Dry Bulk Carriers Loaded With Metals
We provide comprehensive information on the cargo, including weight, volume, dimensions, fragility and other characteristics;
We carry out constant interaction with the ship managers on the issues of coordination of the loading plan, stowage and securing of cargo;
We participate in the negotiation of cargo reservations put forward by the ship managers and/or a nominated surveyor (subject to their admissibility by the shipper under the terms of transportation);
We participate in the issuance of a certificate of safe stowage for the ship's departure due to the danger of transportation and the risk of a load shifting.
Agency Service for Coal Carriers
We carry out sustainable interaction with ships that are radically different in class, deadweight, technical condition, and the crew skills;
We build long-term relationships with the client (ship owner) in the context of narrow specificity and direction of coal shipping
We pay special attention to the handling of submerged ships due to coal's susceptibility to liquefaction, CH4 release and spontaneous combustion (IMSBC Code "A" and "B" hazard class).
Agency Service for Ro-Ro Ship Loaded with Food Cargo
We check and prepare the required package of documents (both digital and paper) in the context of consolidated load;
We plan the seasonality of work, taking into account the changing cargo flow;
We interact with a wide range of related organizations (consignees, freight forwarders, customs brokers, etc.);
We carry out uninterrupted and priority loading / unloading of cargoes on a short leg voyage between the points of departure and destination which takes 4 to 6 hours;
We provide flexible financial terms in working with clients (ship owners) based on our long cooperation.
Agency Service for Tankers
We coordinate technical characteristics of the vessel and those of the terminal (including the location of the manifolds).
We notify ship management on cargo details.
We supervise the deployment of oil booms.
We carry out constant interaction with the ship's managers on coordination of the loading plan, prepare the signing of checklists..
We carry out interaction with nominated surveyors.
Agency Services for Ships with Types of Cargo
We check and prepare the correct set of documents (both digital and paper);
We plan the seasonality of ship agency service, taking into account the specifics of winter shipping season and icebreaking assistance;
We interact with a wide range of related organizations (consignees, freight forwarders, customs brokers, etc.);
We carry out uninterrupted and priority cargo handling;
We provide flexible financial terms in working with clients (ship owners) based on our long cooperation.
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